Welcome to the Exclusive Hotel Punta Cana website. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these carefully before using our website.

1. General Information

Exclusive Hotel Punta Cana operates this website to offer tours, transfers, and related services in the Dominican Republic. These terms govern your use of the website and any bookings or purchases made through it. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically.

2. Booking and Payments

All bookings made through our website are subject to availability and confirmation. We use a secure third-party platform, FareHarbor, for processing payments. By completing a booking, you agree to FareHarbor’s terms of service and privacy policy. You will receive a booking confirmation via email once your payment has been processed.

3. Prices and Services

Prices for tours and transfers are displayed in U.S. dollars (USD) and are subject to change without notice. Services include transportation, guided tours, and any other activities as described in each booking. Please review the specific details of each excursion or transfer before confirming your reservation.

4. Cancellation Policy

Please refer to our Cancellation Policy for information regarding cancellations, refunds, and late cancellations.

5. Liability

Exclusive Hotel Punta Cana strives to provide safe and reliable services. However, we are not liable for any accidents, injuries, delays, or damages incurred during the tours or transfers, except where required by law. Clients are responsible for following safety instructions and guidelines provided by our staff or third-party service providers.

6. Use of Website

You agree to use this website for lawful purposes only and to refrain from any activity that could harm or disrupt the functionality of the website. Unauthorized use of the website or its content, such as data scraping, hacking, or misuse, is prohibited.

7. Privacy

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, store, and use your data.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Exclusive Hotel Punta Cana unless otherwise stated. You may not reproduce, distribute, or modify any content without our prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience (e.g., FareHarbor). We are not responsible for the content or services provided by these external websites, and accessing them is at your own risk.

10. Governing Law

These terms and conditions are governed by the laws of the Dominican Republic. By using our website, you consent to the jurisdiction of the courts of the Dominican Republic in the event of any disputes.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: booking@exclusivehotelpuntacana.com
• Phone: 1 (849) 427-0434